Cookie & Privacy Policy

We collect personal information when you contact us for a quote, enquire about a project, or otherwise get in touch through our website, phone, or email. This may include your name, phone number, email address, property address, and any details you provide about the build or renovation you have in mind.

Sometimes we receive personal information about you from someone other than you. For example, an architect, designer, real estate agent, property manager, or another trade may pass on your contact details when referring a project to us. Where we collect information this way, we will take reasonable steps to let you know what we have collected, why, and where it came from, unless an exception under the Privacy Act applies. In most cases, this policy – together with our first contact with you – is how we do that.

We use your personal information to respond to your enquiry, prepare quotes and costings, manage and deliver your project, communicate with you throughout your build, and meet our legal and contractual obligations. We don’t use your information for any purpose beyond what you’d reasonably expect from engaging a builder.

We may share your information with trades, suppliers, and consultants directly involved in delivering your project, and with the relevant local council where required for building consent and inspection purposes. We do not sell your personal information to third parties.

Some of the tools we use to run our website – such as Google Maps, and any third-party analytics tools we may use – store information on servers located outside New Zealand. Where this happens, we rely on those providers maintaining privacy and security standards comparable to those required under New Zealand law.

If you’re an existing or prospective client, we may occasionally get in touch about our services. Any electronic marketing we send complies with the Unsolicited Electronic Messages Act 2007, and you can unsubscribe or ask us to stop at any time.

We keep your personal information for as long as it’s needed for the purpose we collected it, or as required by law – for example, we retain project and financial records for at least seven years to meet our tax obligations.

We take reasonable steps to keep your personal information secure, including restricting access to those who need it and using secure systems to store project and client records.

Under the Privacy Act 2020, you have the right to ask what personal information we hold about you, and to request that it be corrected if it’s wrong. Get in touch using the details below if you’d like to make a request.

If a privacy breach occurs that’s likely to cause you serious harm, we’ll notify both you and the Office of the Privacy Commissioner, as required under the Privacy Act 2020.

Our website uses a small number of cookies to help it run properly and to understand how visitors use the site.

We do not use cookies to show you advertising.

Most browsers let you control or delete cookies through their settings. Where we use analytics tools, you can also use your browser’s privacy settings or an opt-out tool from the analytics provider if you’d prefer your visits not to be included in our analytics.

If you have a concern about how we’ve handled your personal information, please contact us first so we can try to resolve it. You can also make a complaint to the Office of the Privacy Commissioner at www.privacy.org.nz.

We may update this policy from time to time. The current version will always be available on this page.

If you have any questions about this policy or how we handle your personal information, contact us at ben@blackpine.construction or 027 549 5483, or write to us at 89 Puruaha Road, Te Horo.